Sierra Centre - New Patients

We Always Welcome All New Patients!

When you visit the Sierra Centre for Dental Wellness. Our goal is to treat you as we would want one of our own family members to be treated.

So as a new patient we want you to be prepared for what you can expect during your first visit to Sierra.

We want you to understand what is included in a thorough dental examination because we believe it is vital for you to be an active participant in your oral care. That way we can work together to maintain and improve your oral health.

It is important to regularly monitor the health of your mouth because dental problems can grow quickly and lead to worsening infections, tooth loss, and an unattractive appearance. Regular examinations help us keep your mouth health and your smile beautiful!

When we examine your mouth, we usually look for signs of tooth decay, periodontal disease, and any problems with your bite.

At Sierra it is important to us that you understand that we adhere to a strict code of ethical business conduct and respect for each and every one of our patients!

We also want you to understand that we are here to help you get the most from your insurance coverage and to help explain the benefits your plan offers.

Since you and your families Wellness is our primary goal at Sierra our treatment philosophy is based on as if every penny is coming from our own pocket. This ensures that we are not doing procedures just because the patients plan covers them! It also allows us to give the best care by providing procedures that are necessary and valued, regardless of whether insurance covers them or not.

We also can provide you with access to third party financing such as Dentalcard as well Quickcard.

A Special Notice to our Valued Patients

This is to inform all our Valued Patients that your pre-booked appointment time has been especially reserved for you and/or your family members.

In order to provide optimal care to ALL of our valued patients, we require at least 2 business days notification to make any schedule changes.

Unfortunately due to the inconvenience that a late cancellation causes to all our patients, staff and dentists, we are now implementing a policy whereby there will be a $100 fee charged for all appointments not cancelled 2 business days prior to the appointment date.

We require that any new patients to accept this agreement prior to your first appointment. Click here to download the Rescheduling Policy Agreement Form.

If you have any questions about any of the above information, please do not hesitate to contact us at (403) 297-9600.

FAQ

Can I reschedule prior to the 2 business days?
Yes, we are more than happy to help you reschedule your appointment with sufficient notice.

Why do I have to pay?
Like with many events you book, e.g. travel & hotels, if your plans do change at the last moment there will be a rescheduling fee as we have already committed the staff and resources to your appointment time.

Thank you for helping us to serve you better!
from all the Staff & Doctors of
Sierra Centre for Dental Wellness